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EK

Eddy Kawira

Local computer repair and setup help

Bald brown-skinned African technician repairing a laptop on a clean workbench
Local repair without the shop runaround

Get your computer working again without guessing at the fix.

Slow laptop, scam pop-ups, broken screen, dead battery, failed drive, or a new computer that needs setup. I diagnose the real problem, explain the cost, and only move forward when the repair makes sense.

Start a repair request
✓ $49 diagnostic credited if you repair ✓ Written approval before work starts ✓ Reply within one business day

Straight answer

No repair that costs more than the device is worth

Local help

Drop-off or sensible on-site support

Clear pricing

Diagnostic credited toward approved work

Professional care

Repair, setup, cleanup, and practical advice

What I can help with

Bring the symptoms. I will find the cause.

Most people do not know whether the problem is software, hardware, malware, or age. That is the point of the diagnostic.

Slow or freezing

Startup taking forever, apps hanging, fans running hard, or a machine that feels older than it should.

Viruses and scam pop-ups

Browser hijacks, fake warnings, suspicious extensions, and malware cleanup with basic protections afterward.

Will not start or keeps crashing

No power, blue screens, boot loops, random shutdowns, failing drives, and other problems that need real troubleshooting.

Parts and upgrades

SSD speed upgrades, memory, batteries, screens, and practical advice on whether an upgrade is worth it.

Files, backup, and migration

Recover what is recoverable, move files to a new computer, and set up backups so the next failure is less stressful.

New computer setup

Accounts, email, printers, files, browser bookmarks, and settings transferred without turning setup day into a chore.

Simple repair pricing

You approve the cost before the work begins.

The diagnostic visit is $49 and is credited toward the repair if you proceed. Parts are billed at cost, and I will tell you when replacement makes more sense than repair.

Best first step

$49 diagnostic

I check the device, identify the likely fix, and give you a clear repair recommendation. If you approve the repair, that $49 goes toward the job.

Slow Computer Tune-up $99 Clean out clutter, optimize startup, and improve day-to-day speed.
Virus & Malware Cleanup $129 Remove pop-ups, spyware, hijackers, and suspicious browser changes.
New PC Setup & Migration $129 Set up the new computer and move files, bookmarks, and settings.
SSD Speed Upgrade $149 + parts Replace a slow drive with an SSD and clone your existing system.
Battery / Memory Replacement $79 + parts Install a new laptop battery or upgrade memory for smoother use.
Data Recovery & Backup From $149 Recover accessible files and set up a practical backup plan.

Prices cover common repair scenarios. Liquid damage, severe drive failure, board-level repair, or rare parts may need a custom quote or a specialist referral.

How it works

A repair process built around approval, not surprises.

  1. 1

    Describe the problem

    Tell me what happened, what changed, and how urgent it is.

  2. 2

    I diagnose it

    I check the likely hardware and software causes before guessing at parts.

  3. 3

    You approve the fix

    You see the price, parts, and tradeoffs before work starts.

  4. 4

    You get it back

    Fixed, cleaned up, and returned with plain-English notes.

Start here

Tell me what is going on.

A few details are enough for me to reply with the next best step. No payment is collected here.

Private repair request Your details are used only to respond to this request.
Turnstile protected The form is protected against spam and automated abuse.
One-business-day reply Evenings and weekends are the normal repair window.
  • Device
  • Service
  • Contact

1. What kind of device needs help?

2. What is the primary issue?

Please select your device type. Please select the primary issue.

1. How should we handle the repair?

2. How urgent is it?

Please select a handling method. Please select the urgency.

Your contact details

Please enter your name.
Preferred contact method
Please enter your contact details. Please enter a valid email address containing '@'.
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Quote-only use. Protected by Cloudflare Turnstile. No mailing list.

Request received

Thanks. I received your repair request and will reply within one business day with the next best step.

Ticket details
Device -
Issue -
Service -
Urgency -
Contact info -

While I am at it

Same practical help for the rest of the house.

If the issue is not just the computer, I can still help with the common pieces that make home tech frustrating.

Personal email help

Password recovery, spam filter cleanup, and Outlook or Apple Mail problems.

Home WiFi

Dead zones, slow rooms, router placement, and practical network cleanup.

Smart home setup

Cameras, doorbells, smart plugs, speakers, and app-based setup done carefully.

Common questions

Plain answers before you hand over the device.

What if the computer is not worth fixing?

I will tell you. The diagnostic is meant to keep you from spending money on a repair that does not make sense.

Do you provide the parts?

I can help identify the right part and order it, but hardware parts are billed to you at cost. No markup hidden in the repair.

Can you come to me?

Sometimes. On-site visits make sense for WiFi, printers, smart home devices, and setup issues tied to the location. Deeper laptop or desktop repair is usually better as a drop-off.

Do you offer emergency or 24/7 repair?

No formal 24/7 repair desk. I handle this work in evenings and weekends around my full-time schedule, and urgent requests get the next practical opening.

Can you recover my files?

If the drive is readable, I can usually help recover and move files. Severe physical drive failure may need a specialist data recovery lab, and I will say so before you spend more.

Ready to find out what is wrong?

Send the symptoms, the device type, and your preferred contact method. I will reply with the next step.

Start a repair request